Patient Reviews
Patient Reviews
If you want to transform how you look and feel with personalized dental treatments that meet your goals, our team could help! Our highly talented personnel at 286 Madison Dental is thrilled to treat individuals in and around New York, NY with an array of one-of-a-kind aesthetic considerations and goals. Throughout the years, we have received a number of reviews from patients of all sorts who have benefited from our attentive supervision. We encourage potential patients to read over our assortment of testimonials and realize the goals you could accomplish when you place your confidence in our care.
Reviews for 286 Madison Dental
"I have gone to this office for years and cannot say enough about all the dentists and the staff, especially Dr. Shmuely. His staff are professional, concise and sensitive to my needs. Whether I need a cleaning or a root canal, I would never go anywhere else!!!"
"Great treatment, thank you to Dr. Kaufman, I sill have my teeth. I had cleaning with Sharona, she has gentle hands, great results"
"Easy appointment process, Made an appointment for next day!! Sent a link to complete registration-very convenient! The front desk staff are very friendly. The clinical staff are very nice and patient, explaining each step. My hygienist was amazing, gentle hand. The doctor explained everything throughly. Found a new home for my dental care."
"I came upon 286 Madison Dental through Dr Kaufman... a true gentleman and an incredible Implant assassin. I have had multiple implants installed by Dr Kaufman throughout the past few years and I am very happy with his work. I highly recommend him for implants. I have also had extensive work done over the past few years with Dr Shmuely... Dr Kaufman's partner at 286 Madison Dental. Dr Shmuely is a legendary individual and a complete gentleman. I have had a good amount of dental work throughout my years... Shmuely is the guy I have been looking for all my life. Total pro and his work is incredible. stop looking for a dentist and make an appointment with one of these guys... the office staff is amazing and you will be taken care of. Thanks Dr Shmuely and Dr Kaufman and everyone at 286 Madison Dental. I will be back there soon. Happy holidays! Robert Kelly"
"I've been a patient here for two years now, and I can't say enough good things about them. The entire team is incredibly friendly and welcoming. They're also punctual and efficient – I've never had to wait long for my appointment, and they always get me in and out on time. But what truly sets them apart is their exceptional care. When I had a dental emergency, they went above and beyond to get me in the very next day. The compassion and urgency they showed during a stressful situation made all the difference. I'll definitely be a patient for years to come!"
"Efficient, friendly staff and doctors located in a convenient area! Recommend for standard cleaning, deep cleaning, and Invisalign. Tenured professionals and timely appointments."
"Dr. Kimon, and indeed everyone at Downtown Dental, is very competent and pleasant. I couldn't ask for better dental care. My only complaint was the 4% charge they instituted for credit-card payments. My other medical professionals and even every schlock store in the area don't do this. Who carries around a checkbook these days?"
"I have had bone loss and gum disease for decades. Several years ago, after visiting many periodontists, I finally found a competent, responsive and compassionate periodontist, Dr. Kaufman. I will search no more."
"Daniella is the best for cleanings!! She always makes me feel comfortable and my teeth always come out shining. Somehow she makes it completely painless! 100% recommend her and Dr. Shmuely :)"
"I had a cleaning here and it was a very pleasant experience! I don't enjoy going to the dentist and avoid it for as long as I can, so my teeth weren't in the best shape. The hygienist was extremely thoughtful throughout the cleaning to ensure I wasn't experiencing any pain, and walked me through what she was seeing and how I could improve my oral health. Dr. Shmuely was very helpful as he described the next steps of what services I would require and why. I often feel dentists try to upcharge/oversell services, but I didn't experience that here. Will be returning soon and am no longer scared!"
"The hygentist did an awesome job cleaning my teeth and giving me educational tips and information. I highly recommend the hygentist at this office."
"I've been a patient of Dr. Schmuely here for about 15 years and only have good things to say. The care is excellent and their equipment is all state of the art. I'm a particularly big fan of their ability to make crowns using their own 3D printer, so theres no gueasing and everything gets done in one visit."
"Could not ask for a better dental experience. I had two crowns done at once yesterday and the process was seamless and painless. Dr Kimon is so refreshingly transparent, patient, and doesn't give you the run around. I love the office staff as well, so helpful!"
"I did a cleaning treatment yesterday and it was excellent. The service is amazing and the aesthetics are excellent. The opinion of the attending physician is very professional and I will return to them for more treatments. I have been to a number of dental clinics in the city and this is definitely a top clinic"
"Dr Shmuely was very patient in making changes and gave full attention in the process , to make sure I get my perfect full dentures . I am very pleased with the results."
"High quality, comprehensive dental care. Great team of doctors, hygienists, and assistants. Can’t go wrong here."
"I went in for a cleaning and consultation before surgery and my dental plan and as always the staff was amazing! The office was clean and I’m obsessed w my hygienist Daniella! If you can request her, do so. The absolute best cleaning I’ve ever had. Love this staff so much"
"Dr. Shmuely has become like family to my family! We are very appreciative of the "wholistic" dental care approach of Dr. Shmuely and his office: Iggly their dental assistant; dental hygienist Daniella & all their colleagues: Specifically Talia \ Tamar & other front office colleagues who know how to deal with insurance claims which to me is another language; however they work with you and explain everything. This wholistic approach has restored my dental health beyond a shadow of doubt! Their dental practice by being disciplined and sticking to a solid dental health plan has helped transform my dental health care to: 1) One in which my gums are much healthier 2) My older crowns are slowly but surely being replaced mitigating infection from decay buildup 3) All procedures are fully explained which to me is important 4) Lastly having quarterly dental hygienist cleanings. In additional to this very professional dental experience their practice also focuses on the what I call humanistic approach: I commented to Dr. Shmuely: 1) That it is such a nice touch for his dental practice to send out a congratulations happy birthday recognition. It exemplifies the extra patient relationship they build with their patients. This also translates into excellent dental care by sticking to the basics of doing the right thing! 2) In addition the office takes every COVID 19 precaution possible. 3) I feel it is also a great testimonial that Dr. Shmuely is a part time professor at NYU dental school. One of the premiere dental schools in our nation. This tells me he remains on the cutting edge state of the art dental practices \ procedures and technologies. I continue to say: one cannot speak more highly of the prompt & professional treatment we receive from Dr. Shmuely. From the front desk staff greeting to the x-ray technician and working with Dr. Shmuely. I particularly liked the sound step by step treatment plans they both put together for me. They clearly communicated as well as addressed all my questions and concerns. Thank you again, Dr. Shmuely along with your staff and believe it or not I am looking forward to continuing my dental care. Regards, Bruce & Marta Vapnitsky"
"I have been seeing the dentists at 286 Madison for about 3 years . i have had the full range of work done from simple filings to root canals to implants. As a person with a lifetime of soft teeth and many dentists over time, I am an experienced consumer of dentistry, and hold the dentists and their support st 286 Madison personnel in highest regard."
"I was a loyal 4 year patient and due to a change of jobs which resulted in a change of insurance I was unable to continue with Dr. Shmuely. After 3 years of mediocre dental care and a new insurance I returned back to genuine patient care and am happy to return. Dr.Shmuely knows his patients and is not just a doctor, he cares and gives you the best advice and tips for your care and also great advice on life!"
"Highly recommend, very professional. Not all Cleanings are the same. Performed an excellent cleaning."
"Dr Kimon is the most gentle dentist with a calm and understanding bedside manner. i am extemely nervous when i go to any dentist visit typically but todays visit went exceptionally well! i had a dental cleaning with the hygienist and Dr Kimon replaced an old crown. I highly recommend Dr Kimon to any person with a fear of the dentist."
"so friendly, never have to wait for my turn, and they really pay attention to preventative care."
"Dr. Shmuely is an excellent dentist, proficient in CAD and makes excellent crowns. I've been seeing him for decades, and my late husband was also his patient, as is our son. Dental hygienist Daniella has a gentle touch and accommodates my dislike of the Kelvitron by doing a manual cleaning.Dr. Kaufman did a great job on flap surgery, removing infection and doing extensive bone grafts, so that my implant could be saved. I appreciate the consideration in his having Mozart playing already when I walked into the room for surgery (I used to bring my own to calm me), and the follow up call. The aftermath was mostly painless, and I'm able to eat normally."
"Had a deep cleaning for parodontitis. Dr. Kaufman and all his are staff very professional and explained to me all the details of the procedure and what they would have done before proceeding. Very well done and no pain at all."
"Most knowledgable,kind,considerate dentist I ever encountered. Astonishing how he quickly evaluated my many dental problems He pretty much rebuilt my mouth,saving many ,many teeth enabling me to eat,as I'm not a candidate for implants.Truth be told. Jeff"
"I was a new patient today and had a wonderful experience. The hygienist Daniella was extremely pleasant, and thorough with my cleaning. She gave me great recommendations for my oral hygiene as well. I was seen by Dr. Kaufman the periodontist and Dr.Shmuely for my cavities. They both went over my X-rays with me and were very informative of what my plan will be. I highly recommend going here!"
"Dr. Yang was very nice and was patient. He said that I should wait to get the root canal until I am more certain which tooth is the problem. It is hard to tell because both the adjacent teeth have a crown, and sensations spread across teeth. I was glad that Dr. Yang suggested that I wait."
"I had a very pleasant experience here recently & would highly recommend, if you are in need of a check up or dental service but not a fan of the dentist. The staff is pleasant from the receptionists at the front desk to the dental hygienist Daniella who did my cleaning. I needed a few cavities filled & some bonding work done because I’m a grinder & chipped my tooth. I had been avoiding the dentist due to covid but this place is very clean & all safety protocols are enforced. Everything was done in one visit by Dr Kimon who did a excellent job. I was beyond pleased with the results. Also they will work with you in terms of insurance & payment plans which is great!"
"Dr. Shmuely is AMAZING. After a referral from my sister (who loves him too), Dr. Schmuely made time available to see me, even with short notice, due to a time conflict with my dentist in SF. I’m so glad it worked out this way because I received the best dental care! Dr. Shmuely took his time with my procedures, explained everything and accommodated me in every way. His staff is amazing too, especially his partner. You won’t find a better practice!"
"Highly recommend, very professional. Not all Cleanings are the same. Performed an excellent cleaning."
"Very impressed with this dentist office. Had my first visit and felt totally welcomed and had a small issue with my insurance and they were so accommodating and helpful with it. Very thorough when it came to my cleaning and recommendations after. Hard to find a good dentist in NYC and I will 100% be going back."
"I traveled from Long Island every three months for cleaning and I always have a very positive experienced and they are very professional."
"It is a weird and stressful time to get personal services. Even when those personal services are necessary to maintain our own health and well-being. I put off a dental cleaning because of Covid for a few months. I was worried about going in to get the cleaning I needed. I’ve been to 286 before and knew they were professional. But even so, I was impressed with the level of care they have taken to protect staff and customers. Barriers and masks for the administration staff. Masks properly worn over nose mouth and chin. Clinical staff are wearing N95 masks plus surgical masks plus face shields plus full head to toe PPE. Good screening before the appointment even started. 286 was already one of the best dental offices I’ve ever been to. But now I’ve got to call them THE best. Kudos to the entire staff."
"I am so happy with the procedure that I had done today. The last time I had a root canal done was over 35 years ago. I was extremely nervous because I expected it to be painful but on the contrary it was totally painless during the procedure and after the procedure. Also the staff are very professional and friendly."
"Everybody is very nice, and professional. I had the best cleaning ever."
"The kindness and professionalism of the dentists and staff is to be commended. The office is always spotless and they have the most state of art technology. I was able to get my teeth cleaned and a root canal with crown all in the same day with minimum pain. And they work with you with whatever your insurance may not cover. I am very picky about who I let work on my teeth and this office, by far, is the best dentist office I have attended."
"High quality dental care by practitioners who don’t cut corners."
"Cant' recommend Dr. Kaufman enough!! He did two gum grafting surgeries within 2 weeks and they were completely seamless. He personally followed up the next morning to make sure everything was ok and that I didn't have any complications. I had been postponing this surgery for a while, and really happy that its over but also really happy with the experience."
"First visit today, everything ran smoothly and I was seen on time. I was pleased with everything about my visit, from being warmly welcomed to the cleaning and exam. The office seems very comfortable with the Covid protocols and it felt safe but not overbearing. Super happy to have found this practice!"
"The staff was very nice. The dentist was also nice and explained everything. I would recommend this office for dental care."
"286 Madison Dental has a great group of caring doctors and staff. I have been coming to this office for over 7 years. They are focused on your health and genuinely care for your well being. They are honest and pain free! I can’t recommend them enough for anyone needing regular dental care or advanced dental procedures. From several periodontal surgeries, filling replacement, teeth whiting to Invisalign my experience with them has certainly been diverse. Won’t trust my teeth/gums with anyone else!"
"Highly recommend, very professional. Not all Cleanings are the same. Performed an excellent cleaning."
"Dr Hausserman did very good job on my 4 fillings. He was gentle, and kept me well informed during the whole procedure. A previous dentist somewhere else messed up fillings so .Dr Hausserman took his time to refill them correctly. I can finally floss correctly and eat whatever I want without having food stuck everywhere. His bedside manners are very professional. I highly recommend him and his team at 286 Madison. Good work like always 👌🏽"
"I highly recommend Dr. Shmuely. I've had a lot of work done over the years and it comes out perfect every time. The fillings, crowns, and onlays look so good that I often can't tell which is my actual teeth and which is not. Getting a crown or onlay done is extremely quick (done on the spot). The staff is friendly, the office is clean, and the quality and care is top notch."
"Dr. Kaufman is an exception periodontist. After visiting several dentists that could not help with my gum recession, Dr. Kaufman saved the day! He is an excellent doctor and his bedside manner makes somewhat scary procedures seem doable. Their office staff is very nice, and I would recommend anyone in the practice for your next cleaning or dental procedure."
"The best dental care possible."
"My most recent visit was to have gum surgery on the upper right side of my mouth, to finish from the previously done upper left side. The procedure was a breeze and Dr. Kaufman was excellent and professional as usual. Recovery was great and the follow ups have been great as well. Awesome experience as usual!"
"I’ve been a patient of 286 Madison Dental Clinic for the past two years. I’m so pleased and at peace, I’ve found wonderful, caring, professional doctors. I highly recommend 286 Madison Dental. Dr. Hausserman has done my Invisalign treatment, I could not have wished for a better doctor! If you are looking for best quality treatment and professional, friendly staff, 286 Madison Dental is the place."
"Dr Shmuely has been my dentist for 5 years and I highly recommend him. He and his staff are well organized and friendly making it is very easy to keep up with regular cleanings. Furthermore Dr Shmuely is always up to date with the best treatments in the industry for his clients. I am skeptical and frugal by nature and he is always patient and engaged when I ask questions to make sure I understand what he is recommending and why."
"Dr. Shmuley and staff went above and beyond to make me feel comfortable in their office. I showed up with no 2 front teeth heart broken and fearful of needing implants that I just couldn’t afford. With his great expertise he was able to preform phenomenal work and save the little bit of teeth that remained. Within 3 visits including my consultation I was out of there with a beautiful smile. (2nd visit he 3D printed temporaries for me) I have never had such a pleasurable dental experience in my life. He truly cares for his patients and eegly (sorry if I spelt your name wrong) you are amazing!!"
"Superb dental care utilizing the latest technologies. I had implants and root canal work done. Dr. Shmueli is a great oral surgeon. Could not be happier with the results."
"I’m a patient of Dr. Shmueli for almost 11 Years. DR Shmueli is a professional dentist. The office has the most updated advanced equipment to provide the best service. The office provides dental cleaning which I use frequently . Nishu is my hygienist and she is amazing and spends a lot of time and is very detailed, in depth cleaning. I'm very satisfied with her work. The office is in a good location and accessible."
"Dr. Kerpel,the endodontist, has taken the trauma out of root canal, She can give Novocain shots that don't hurt! Dr. Shmuley is a whiz with CAD crowns, which speeds up the process and makes for a better fit."
"LOVE, LOVE, LOVE!!! At 45 yrs old, I thought I would come in have an old crown removed, a temporary crown put in, impressions taken and wait two wks. Not with Dr. Shmuley, he looked and smiled at me and said “you are leaving with the new crown today!” He works with modern technology, the staff knows the equipment and procedures and most of all HE ENJOYS HIS WORK!! I highly reccommend!"
"I had neglected dental care for a few years. When I finally went in, it was to 286. Very courteous staff. The latest technology. And a great dental team. It’s taking me four visits to get my mouth in shape. I caught it just in the nick of time with 286 Madison‘s help. Thanks to the whole staff!"
"Let me be the one to decide for you right here and right now that this is 100% the dentist you want to book an appointment with. Would rate this place 10/5 stars if I could. I'm currently interning for the Summer in NYC and felt pain in my tooth about a week ago. I called Madison Dental to schedule an appointment as they were the only dentists in Manhattan that accepted my insurance. Being originally from Nebraska, I was a little hesitant to visit a dentist here because I'm so comfortable and used to my one back home. I wasn't sure if I was going to get the same treatment as I did in NE but after visiting I actually like this dentist MORE than the one back home - ha! During my first appointment the staff was SO welcoming and made me feel very comfortable while waiting. Dr. Shmuely also was very welcoming and approachable. He got to know me and my boyfriend who was there with me and genuinely seemed interested in connecting with the two of us - not just examining my teeth. It turns out that I needed two fillings completely replaced, one of them with a 3D porcelain replica with technology specific to this dental office. (!!!) Going in the second time for the procedure I was very nervous but Dr. Shmuely and his team quickly helped me calm down and feel comfortable about the process. They walked me through what was going to happen at each step, constantly asked me how I was doing & if I felt any pain, and encouraged me that I was doing a good job. There were some challenges during the procedure - one of the fillings was VERY deep - but Dr. Shmuely didn't stop until everything was absolutely PERFECT in my mouth. He worked very efficiently, taught me about the technology he was using, and even let me watch my filling be 3D printed! I don't have the words to describe just how easy and comfortable the entire process felt! I really can't recommend this dentist enough. I am SO glad I came here. I'm actually quite sad that I'll be leaving in a few months to go back home because I won't get this type of care or advanced dental technology back home in Nebraska. If I ever find myself back in NYC needing dental care, this is the place I'm calling 100000%."
"I’ve had several gum grafting procedures with Dr Kaufman and each one was a complete success. He’s very calm and caring throughout the entire procedure, I’d highly recommend this place. I’ve also had some on-lays placed by Dr Shmuely, and he is great too!"
"I have been a patient of Dr. Shmuely for almost 20 years! He is one of the most diligent, caring dentists I have been to. Even when I was living out of state, I made it a point to get on Dr. Shmuely's calendar when visiting NYC for check ups / cleanings."
"Staff was very kind and let me know step by step what they were doing. The dentist was gentle and the cleaning was pain-free!"
"Today I had 2 implants put in by Dr. Kaufman. I was very nervous having this procedure done for the first time. I have to say that Dr Kaufman put my nerves at ease with his very kind and gentle demeanor. He was very knowledgeable and explained everything along the way. I went through this procedurexwith no pain whatsoever. I would highly recommend him and give him a 5 star recommendation !!!"
"Hands down: Best dentist I've ever had! The doctors and hygienists are very professional and friendly, and the receptionists are welcoming and sweet. The best part, though, is how impressively high-tech the practice is -- from 3D printing crowns and overlays in minutes while you wait (!!!) to text-message appointment reminders and email overviews of your treatment plan, this dental practice is incredibly and wonderfully modern. They're also refreshingly and respectfully upfront about pricing and financial expectations, which is incredibly helpful for planning. Don't think twice - come here for your dental needs!! I love them. Never considering another dentist."
"I have been going to Dr. Shmuely for over 20 years for all my dental care needs.with 100% satisfaction . From emergencies to cosmetic treatments, he has always been highly professional and has done a wonderful job. His office has the latest equipment in dentistry and the staff are warm and professional. I highly recommend Dr. Shmuely and his team!"
"Let me be the one to decide for you right here and right now that this is 100% the dentist you want to book an appointment with. Would rate this place 10/5 stars if I could. I'm currently interning for the Summer in NYC and felt pain in my tooth about a week ago. I called Madison Dental to schedule an appointment as they were the only dentists in Manhattan that accepted my insurance. Being originally from Nebraska, I was a little hesitant to visit a dentist here because I'm so comfortable and used to my one back home. I wasn't sure if I was going to get the same treatment as I did in NE but after visiting I actually like this dentist MORE than the one back home - ha! During my first appointment the staff was SO welcoming and made me feel very comfortable while waiting. Dr. Shmuely also was very welcoming and approachable. He got to know me and my boyfriend who was there with me and genuinely seemed interested in connecting with the two of us - not just examining my teeth. It turns out that I needed two fillings completely replaced, one of them with a 3D porcelain replica with technology specific to this dental office. (!!!) Going in the second time for the procedure I was very nervous but Dr. Shmuely and his team quickly helped me calm down and feel comfortable about the process. They walked me through what was going to happen at each step, constantly asked me how I was doing & if I felt any pain, and encouraged me that I was doing a good job. There were some challenges during the procedure - one of the fillings was VERY deep - but Dr. Shmuely didn't stop until everything was absolutely PERFECT in my mouth. He worked very efficiently, taught me about the technology he was using, and even let me watch my filling be 3D printed! I don't have the words to describe just how easy and comfortable the entire process felt! I really can't recommend this dentist enough. I am SO glad I came here. I'm actually quite sad that I'll be leaving in a few months to go back home because I won't get this type of care or advanced dental technology back home in Nebraska. If I ever find myself back in NYC needing dental care, this is the place I'm calling 100000%."
"It took a Dr Eliaz Kaufmann to get me convinced to finally get a deep cleaning of my gums. His demeanor alone commands attention and the moment he sat and took charge of those needles to numb my mouth and complete a 50-minute procedure, I knew I was in very good hands!"
"The best dentist in all of NYC! Super high tech, fast, and welcoming. The staff always know my name, greet me with smiles, and seem genuinely happy to be there. I've had larger fillings that required 3D printing which is super cool to watch and their expertise is unmatched. Wuuldn't go anywhere else."
"Great dentist in a perfect location. I found them two years ago when an implant - from an out-of-state dentist - was having problems. They fixed it right up. I get my cleanings there all the time. This place has a smart, professional staff."
"Great dentist in a perfect location. I found them two years ago when an implant - from an out-of-state dentist - was having problems. They fixed it right up. I get my cleanings there all the time. This place has a smart, professional staff."
"Excellent service. The procedure went as expected. Doctor explained every step what Is going to happen and constantly checked my condition during the procedure. The office is clean and use the latest computer and dental technology. No delays."
"Dr Shmuely performed a full root canal. The first visit involved urgent pain relief and preparing the tooth for the procedure. A few days later, he completed the procedure in about 1½ hours, using 3D imaging and an advanced 3D "printer" to make the crown right then and there, with a high degree of accuracy. Fit was perfect. Dr Shmuely is very friendly and let's you know exactly what he is doing at each stage of the procedure. At this point, I give the office high marks for professionalism, friendliness, and quality of work."
"This people care so much for my dental care! A M A Z I N G!"
"Been visiting 286 Madison Dental for 3 years, they're awesome. Beyond cleanings, I've had oral surgery performed there - Dr. Shmuely and Dr. Kaufman were both great. Definitely recommended, if you're looking for a dentist in midtown east."
"I am not a New York native, but I felt at home as soon as I stepped through the door. The staff is super personable, the technology is out of this world, and their expertise showed in the work. I enjoyed it a lot, it was the best dental care I've ever experienced."